Adult Telephone Protocols: Office Version Spiral-bound – November 11, 2012
Author: David A. Thompson MD. FACEP | Language: English | ISBN: 1581107439 | Format: PDF, EPUB
Adult Telephone Protocols: Office Version Spiral-bound – November 11, 2012
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Direct download links available for Adult Telephone Protocols: Office Version Spiral-bound – November 11, 2012
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Review
Doody's 5-STAR Review!
"This is a very useful book and one that can be highly valuable in documenting what is actually said during a telephone call between a patient and a physician's office."
Vincent F. Carr, DO, MSA, FACC, FACP (Uniformed Services University of the Health Sciences)
Doody's Book Review
"This is a very useful book and one that can be highly valuable in documenting what is actually said during a telephone call between a patient and a physician's office."
Vincent F. Carr, DO, MSA, FACC, FACP (Uniformed Services University of the Health Sciences)
Doody's Book Review
About the Author
David A. Thompson, MD, FACEP, is a faculty attending in the Northwestern Memorial Hospital Emergency Department, Chicago, Il. He is board certified in internal and emergency medicine. Starting in 1999, Dr. Thompson began to work collaboratively with Barton Schmitt, MD, FAAP, to improve telephone triage. Since then, Dr. Thompson has authored a comprehensive set of adult telephone triage protocols used extensively in medical call centers and physician offices in the United States, Canada, and other countries.
He has developed databases and educational tools to promote benchmarking an quality improvements for medical call centers and emergency departments. Dr. Thompson lectures on telephone triage, physician documentation and coding, quality improvement, and patient satisfaction. He also serves as chief information officer for ECI Healthcare Partners, Inc, providing strategic guidance and leadership for technology initiatives.
He has developed databases and educational tools to promote benchmarking an quality improvements for medical call centers and emergency departments. Dr. Thompson lectures on telephone triage, physician documentation and coding, quality improvement, and patient satisfaction. He also serves as chief information officer for ECI Healthcare Partners, Inc, providing strategic guidance and leadership for technology initiatives.
Direct download links available for Adult Telephone Protocols: Office Version Spiral-bound – November 11, 2012
- Spiral-bound: 450 pages
- Publisher: American Academy of Pediatrics; 3 Spi New edition (November 11, 2012)
- Language: English
- ISBN-10: 1581107439
- ISBN-13: 978-1581107432
- Product Dimensions: 10.9 x 9.4 x 1.2 inches
- Shipping Weight: 3.6 pounds (View shipping rates and policies)
- Amazon Best Sellers Rank: #290,486 in Books (See Top 100 in Books)
- #63 in Books > Textbooks > Medicine & Health Sciences > Nursing > Clinical > Emergency
- #70 in Books > Medical Books > Nursing > Emergency
- #95 in Books > Textbooks > Medicine & Health Sciences > Administration & Policy > Practice Management & Reimbursement
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